Skip to main content
 

Toll Free & Outages | 888-465-9209

Home
Communication Contact Us
SmartHub App
DE Fastlink DE Fastlink
Menu
  • Home
  • Member Services
    • Home
      • New Service
        • Service to House
        • Mobile Home
        • Outdoor Lighting
    • Business
      • New Service
        • Building a New Business
        • Existing Business
        • Outdoor Lighting
        • Understanding Demand
    • Payment Information
      • Payment Options
      • Schedules & Deadlines
      • Fee & Charges
      • How to Read Your Bill
      • Rate Schedule
      • Forms & Documents
  • My Cooperative
    • Our Mission
    • Cooperative Overview
    • Annual Meeting
    • Board of Directors
    • Our History
    • Affiliations
    • Cooperative Energy
    • Media Center
    • Careers
  • My Community
    • Youth Leadership Program
    • Economic Development
    • Today in Mississippi
    • Ways to Serve You
    • Community Involvement
    • Government Officials
    • Co-op Connections Savings
  • Energy Solutions
    • Comfort Advantage
    • Energy Calculators
    • Energy Tips & Information
    • Together We Save
  • Safety

SmartHub App: Pay online and so much more!

smarthub_banner.jpg

Our SmartHub app is the fastest and most accurate way to report a power outage, view a LIVE outage map or monthly energy use, and pay your electric bill. Member account information is easily accessible and you can even view past bills.

View daily and monthly use to monitor energy use and learn when your family uses energy. See how your energy use and billing amount is trending based on the weather.

FAQ's

How do I sign up for the SmartHub app?

To download the mobile app:

  1. Download the SmartHub app from the iPhone App Store or the Android Marketplace. (Please note SmartHub is one word.) If duplicate apps appear with the same name, National Information Solutions Cooperative provides the correct app.
  2. Find “Dixie Electric Power Association” by location or name and confirm.
  3. Enter email and password or select, “New User” if you don't have an online account set up already.

To use the SmartHub web app: 

  1. Go to Dixieepa.com and select “My Account.”
  2. Enter email and password or select, “New User” if you don't have an online account set up already.
What is the difference between the Mobile app and the Web version of SmartHub?

The mobile app is a native application that can be downloaded and installed on your compatible mobile phone or tablet device. The web version is internet accessible from any web-enabled device. Both apps and the web version give you secure access to maintain your account information, view present and archived bills, pay a bill, see payment history and set up a recurring payment. The mobile app also provides information and links to report a power outage and contact information for all Dixie Electric offices.

Is my phone or tablet supported?

SmartHub applications are available for Apple and Android products including IOS 3.1 or above on iPhones and iPads and Android 2.1 and above on Android smartphones and tablets.

Is the app secure?

Yes. All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Mobile devices do offer you the ability to store your log in information for apps installed on your device. If you choose to store your log in information, any person who has access to your mobile device or tablet can access your account.

Does it cost anything to get the mobile app?

No. The SmartHub apps are free to download and install.

smarthub-tablet.jpg

Tap or click here to download mobile app: iOS/Apple or Google Play

iOS/Apple:

Dixie-SmartHub-iOS.pngpx_download_iphone.png

Google Play:

Dixie-SmartHub--Google.pngpx_download_android.png

Tags
  • SmartHub
  • pay online
  • Dixie Electric app
  • Back to Top

    Laurel District Office

    1863 Highway 184
    Laurel, MS 39443

    • P (601) 425-2535
    • F (601) 399-5255

    Map & Directions

    Petal District Office

    1312 Highway 42
    Petal, MS 39465

    • P (601) 583-1131
    • F (601) 583-4127 

    Map & Directions

    Waynesboro District Office

    618 Azalea Drive
    Waynesboro, MS 39367

    • P (601) 735-2072
    • F (601) 735-5697

    Map & Directions

    Follow Us

    Employee Self Service
    LAUREL WEATHER

    Footer

    • Careers

    Dixie Electric is an equal opportunity employer and provider.

    ©2023 Dixie Electric Power Association. All Rights Reserved

    • Home
    • Member Services
      • Home
        • New Service
          • Service to House
          • Mobile Home
          • Outdoor Lighting
      • Business
        • New Service
          • Building a New Business
          • Existing Business
          • Outdoor Lighting
          • Understanding Demand
      • Payment Information
        • Payment Options
        • Schedules & Deadlines
        • Fee & Charges
        • How to Read Your Bill
        • Rate Schedule
        • Forms & Documents
    • My Cooperative
      • Our Mission
      • Cooperative Overview
      • Annual Meeting
      • Board of Directors
      • Our History
      • Affiliations
      • Cooperative Energy
      • Media Center
      • Careers
    • My Community
      • Youth Leadership Program
      • Economic Development
      • Today in Mississippi
      • Ways to Serve You
      • Community Involvement
      • Government Officials
      • Co-op Connections Savings
    • Energy Solutions
      • Comfort Advantage
      • Energy Calculators
      • Energy Tips & Information
      • Together We Save
    • Safety